Opener clicking but not opening? Remote stopped working? Door reversing on its own? Same-day diagnostics and repair on every major brand, LiftMaster, Chamberlain, Genie, Craftsman, and more. For dependable garage door opener repair in Charlotte, NC, our family-owned team has been the local choice for over a decade. Your garage door opener is the part of the system you interact with most, which is also why it’s the most likely component to develop quirks over time. Worn gears, dead capacitors, dirty safety sensors, scrambled remote codes, and aging logic boards are all common failures we see week after week. Our Charlotte opener repair technicians are trained on every major brand and most models going back two decades. We diagnose the actual issue (rather than just throwing parts at it), repair what makes sense to repair, and recommend replacement only when an opener is past the point of cost-effective fixing. If your opener does something that’s not on this list, call us anyway. We’ve almost certainly seen it before. We diagnose and repair openers from every manufacturer that’s been sold in the Charlotte market over the last 20+ years. If you’re not sure what brand you have, the brand label is usually printed on the side of the motor housing or under the light cover. If your existing opener is more than 10–15 years old, modern openers offer features that simply weren’t available when yours was built: We can repair your existing opener, install a smart upgrade kit on a compatible older unit, or replace the opener entirely with a current model. Most opener problems are repairable, and most repairs are worth doing. But there are cases where replacing makes more financial and practical sense: When you call us, we’ll inspect the opener and tell you honestly whether repair or replacement is the better choice. We have no incentive to push you one way. Our goal is to make sure you call us next time, too. The opener has a close-limit setting that tells it where the floor is. If that setting drifts or the downforce sensitivity is too high, the opener will read the floor as an obstruction and reverse. This is a 5-minute calibration fix in most cases. If recalibration doesn’t solve it, the issue is usually a binding door or worn rollers creating real resistance that the opener is correctly responding to. The two photo-eye sensors at the base of the door must be aligned and unobstructed for the door to close. Common causes of blinking sensors: spider webs across the lens, a slightly bumped sensor, sunlight glare, or a wiring issue. Wipe the lenses, check that both green LEDs are solid (one sensor sends, one receives), and confirm nothing is in the path. If they still blink, the sensors or wiring may need to be replaced. Pull the red emergency release cord that hangs from the opener’s trolley (the part that travels along the rail). This disconnects the door from the opener and lets you lift it by hand. Important: only do this when the door is fully closed. Releasing the trolley while the door is open can cause the door to fall, especially if a spring is weak. To re-engage, pull the cord toward the door (away from the motor) until it clicks, then run the opener once, and the trolley will automatically reconnect on the next cycle. If you find the door is too heavy to lift manually, you likely have a broken spring rather than a power issue. If the failure is something simple, a remote, a sensor, or a capacitor, repair makes sense. If the failure is the motor, the logic board, or the gear assembly, replacement is usually the better long-term value, especially given the safety, security, and convenience features in modern openers. We’ll give you our honest recommendation based on what we find. Most garage door remote batteries last 2-3 years under normal use. The button-cell batteries (CR2032 or A23 are most common) are easy to replace yourself: pop the back off the remote, swap the battery, and snap it shut. Wall-mounted keypads have similar batteries, usually 9V or AA. If you’ve replaced the battery and the remote still works inconsistently, the issue is more likely the opener’s antenna, the rolling code memory, or radio interference (LED bulbs, 5G boosters, and some smart-home devices can all cause this). At that point, we’d need to look at it on site. The most common cause of opener noise is the drive type. Chain-drive openers (the most common older style) are inherently noisier than belt-drive or screw-drive units because metal-on-metal chain links generate vibration. If your opener is a chain-drive and it’s gotten louder over time, the chain may need tensioning or lubrication. If it’s a belt-drive that’s gotten louder, the motor gears may be wearing. Sudden grinding or thumping noises can also indicate a stripped gear, a worn trolley, or rollers that have failed and are forcing the opener to work harder. A new belt-drive opener is dramatically quieter than even a tuned-up chain-drive, often the cleanest fix for noise in homes with bedrooms above the garage. 11+ Years Serving the Charlotte Area. Family Owned. Hundreds of Reviews.
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Posted on Google 
Beth Console 14 days ago 
Trustindex verifies that the original source of the review is Google. We found the company easy to work with and professional. They helped us with the part of our service that was covered under a garage door warranty. Jerson was polite, friendly, and knowledgeable. Posted on Google Daniela Brown 19 days ago Trustindex verifies that the original source of the review is Google. Our landlord set up the repair appointment with Garage Door and More. The garage door was still opening and closing, but we had a visibly broken spring and it was very noisy.
Jerson Benitez was the technician assigned for the service. I received a text message prior to his arrival to let me know he was on the way. He arrived during the appointment window, and was very professional. He needed to climb a ladder to access the necessary parts to be replaced, but we had a bunch of yard tools and stuff in the way in the garage. He kindly helped me move things aside prior to getting started. He put our belongings back after he completed the repair. He replaced both springs and the lateral wheels since they were looking worn out. Thank you, Jerson!
Candidly, I can't speak on the pricing, since I don't know how much it was. However, we are very happy with the professionalism and quality of service received.
The first photo is the broken spring (before) the other two are after the repair.+2 Posted on Google Joseph SAIIA 21 days ago Trustindex verifies that the original source of the review is Google. Our door on the rental property was traveling slowly and the chain was slack. Jerson B fixed the issue, lubricated the wheels and chain & reset the entry code for us. He was very friendly and professional. Posted on Google Latoya Woodward 24 days ago Trustindex verifies that the original source of the review is Google. I had a great experience with Garage Door and More. The advisor, Jerson was amazing. I would definitely recommend this company.+1 Posted on Google Amanda White 25 days ago Trustindex verifies that the original source of the review is Google. Jerson was fast, informative and professional. Posted on Google Will Robinson 34 days ago Trustindex verifies that the original source of the review is Google. Nick was professional, Personable & knowledgeable Posted on Google Diamond C 40 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez was very professional, clean, and worked quickly but accurately to get the job done. Thank you! Posted on Google John Llanio 45 days ago Trustindex verifies that the original source of the review is Google. Jerson is very knowledgeable and Professional.
He worked very neat and organized.
He explain everything to my satisfaction.
Will definitely use him again Posted on Google Jerry Tomaszewski 48 days ago Trustindex verifies that the original source of the review is Google. Our spring on the garage door broke and I couldn't open the door. I spoke to someone at Garage Door and More in the morning and they were able to have someone come out at noon to repair it. Nick Santiago was the technician. He was very professional and knowledgeable regarding my problem. He repaired the door, check all parts of the door for other possible problems and did a great job in fixing my problem. I would definitely call them again and I would recommend them for any garage door problems you may have Posted on Google noushin ashoubi 52 days ago Trustindex verifies that the original source of the review is Google. Jerson and nick was so helpful and knowledgeable and did great job thank you guys Posted on Google Jim Sousa 61 days ago Trustindex verifies that the original source of the review is Google. Alvin and Nick performed a maintenance service on our noisy garage door. A courtesy call was made 10 minutes before their arrival. They inspected everything, checked all hardware for tightness, changed all worn rollers and lubricated everything. Our door operated much smoother and quieter. Alvin & Nick were very professional and were in & out in roughly 1 hour. We plan to have them perform annual maintenance & lube moving forward. Posted on Google Tammie Kennedy 68 days ago Trustindex verifies that the original source of the review is Google. Garage Door and More was awesome! They efficiently communicated with me regarding my appointment as well as updates as they neared my home. Jerson Benitez introduced himself once he arrived. Was polite and very knowledgeable regarding the repairs needed. He explained well and made repairs quickly. He completed the repairs in a timely manner and showed me exactly was done. I would highly recommend Garage Door and More and ask for Jerson Benitez! Posted on Google L L 68 days ago Trustindex verifies that the original source of the review is Google. I have had garage door and more to my home on two different occasions for two different garage doors recently. I cannot impress enough that this company and their technician is definitely five stars. The office is very responsive, they give you constant text updates of your appointment and the day the technician is coming tracking to see when they're going to be there. They are on time for appointments and work clean. Often people forget to give a shout out to the technicians but Jerson was here on both repairs and he is phenomenal. He's very knowledgeable and explains to you everything that's going on and needed for a proper repair. So my five stars are just not for the company but for Jerson the tech as well. I highly recommend garage door and more to anyone needing any repairs or even a new door. Five stars across the board. Posted on Google Danielle Vasquez 73 days ago Trustindex verifies that the original source of the review is Google. Alvin and Sally were both phenomenal to work with. We had a broken spring that Alvin was able to come diagnose same day and repair the very next day. Alvin was kind, responsive, and did great work. Posted on Google Debora. Terry 81 days ago Trustindex verifies that the original source of the review is Google. Jerson was my advisor, he was great , fast, professional and courteous. I appreciated the advancesd txt with ETA and he arrived exactly when it said he would, that was great. Posted on Google berry black31 83 days ago Trustindex verifies that the original source of the review is Google. Jerson is the agent that serviced my garage. He was wonderful! Arrived in a timely manner, he was very pleasant. Everything is working perfectly with the garage door now. Thanks Jerson!! Posted on Google Reginald Robinson 88 days ago Trustindex verifies that the original source of the review is Google. Our repair tech Alvin was great. Very knowledgeable, efficient, polite, and punctual. He arrived and got right to work. He replaced the belt on the opener, installed a plate for the hook, and replaced the door spring. Door is working smooth and quiet. Thanks! Posted on Google That Boi KC 88 days ago Trustindex verifies that the original source of the review is Google. We live in the Concord area. Mr Jerson Benitez showed excellence customer service and professionalism. He was in and out with the repairs. Always had a smile on his face! Would definitely recommend him for services! Posted on Google Charlie Horn 95 days ago Trustindex verifies that the original source of the review is Google. Alvin! Got the garage quick fixed and done right! Posted on Google Sari Gregson 96 days ago Trustindex verifies that the original source of the review is Google. Excellent customer service by Ivy and Wayne today. Thank you Posted on Google Riley Maney 104 days ago Trustindex verifies that the original source of the review is Google. Alvin and his team were very professional and transparent. Posted on Google A Ro 109 days ago Trustindex verifies that the original source of the review is Google. Alvin & Amir were very professional, knowledgeable & quick with service. I would recommend them for service in the Mint Hill Area! Posted on Google Shawn Hodges 109 days ago Trustindex verifies that the original source of the review is Google. Service provided to Hunter’s Point, Concord,NC Incredibly helpful, quality work, went over and above. Posted on Google Nicole Gagnon 110 days ago Trustindex verifies that the original source of the review is Google. Alvin & Amir helped fix a broken spring on our garage door. They were punctual, communicative and so kind while explaining what they replaced to get it working again. 10/10 service & would highly recommend to anyone looking for help with any garage door issues. Posted on Google Tim critchlow 110 days ago Trustindex verifies that the original source of the review is Google. Alvin & Amir were very helpful in making sure our issues with our garage door were totally solved. They checked and double checked all features to ensure everything was working properly. Posted on Google Sam Grogan 110 days ago Trustindex verifies that the original source of the review is Google. The guys were prompt professional and knowledgeable. Would highly recommend! Posted on Google Rose Chasity 111 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez and his an Associate services my garage on 6/30/26. Both were courteous and swift!!! Provided a recap of the issue and tested with me before departure. Great Service! Posted on Google Kristen W 112 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez was fabulous. Genuine, experienced, detail oriented. Foxcroft/SouthPark/Charlotte Posted on Google TJ Jones 117 days ago Trustindex verifies that the original source of the review is Google. Competent, courteous and professional. Posted on Google MICHELLE AMBROSELY 119 days ago Trustindex verifies that the original source of the review is Google. Alvin provided excellent customer service. He was knowledgeable, professional, and took the time to answer all of my questions and address every concern. He went above and beyond to ensure I was completely satisfied with the service I received. I truly appreciate his dedication and outstanding support. I am extremely satisfied with my experience. Posted on Google Lavette Walden 122 days ago Trustindex verifies that the original source of the review is Google. Jerson went above and beyond when he came out to make a repair. He completed a quick “tune up” by tightening bolts and oiling the rollers. Extremely courteous and professional. Posted on Google rick zeitvogel 122 days ago Trustindex verifies that the original source of the review is Google. A friend of mine had a garage door opener installed when I first met Jerson Benitez. He did such a good job and I knew that I needed a garage door opener at some point soon. When I scheduled the work to be done, I requested Jerson. He did not disappoint, he had an assistant with him and both did an amazing job. They also showed me how to program my keypad as well. I would highly recommend Jerson and Garage Door and More!!! Posted on Google Yolanda Tate 123 days ago Trustindex verifies that the original source of the review is Google. I was so impressed with Garage Door & More from the very beginning. I was introduced to them by my home warranty company to “fix” my garage door opener that’s close to 15 years old. Well needless to say the garage door opener could not be fixed so of course a new garage door opener was approved by my home warranty company. However, after further review of the garage door itself which is over 25 years old it was shown to be bent and cracked and in the process of splitting down the middle. After consultation with Jerson Benitez, I decided to purchase a new garage door system; it was definitely time for it. All of this took place on a Tuesday and by Thursday Nick showed up and installed the new entire garage door system with the new garage door opener, and outside keypad. I love supporting our small businesses and hope that you too will consider Garage Door and More for your all future garage door services. Thanks to the entire team, Sally, Jerson, & Nick OUTSTANDING customer service!👏🏼+0 Posted on Google Theresa Holmes 123 days ago Trustindex verifies that the original source of the review is Google. Very fast and efficient Posted on Google Ken Green 125 days ago Trustindex verifies that the original source of the review is Google. Alvin was great. Timely, courteous, and completed our repair quickly. Great experience with this company and this technician. Thanks! Posted on Google Nancy Morris 129 days ago Trustindex verifies that the original source of the review is Google. He was very kind and helpful!! Posted on Google Lesley 132 days ago Trustindex verifies that the original source of the review is Google. Jerson did a great job and was very fast. Posted on Google LaToya VanDyke 133 days ago 
Trustindex verifies that the original source of the review is Google. Technician Angelo was precise and helpful with questions on how to prevent issue from occurring. Posted on Google cheryl carpenter 133 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez was very professional and his mannerism was very nice. Posted on Google Tracy Harris 141 days ago Trustindex verifies that the original source of the review is Google. If you’re struggling with your garage door not working properly I highly recommend Jerson at Garage Door and More. He was professional, knowledgeable, and quickly got the job done! Posted on Google Brandon Faust 145 days ago Trustindex verifies that the original source of the review is Google. Angelo was my service technician; professional, informative & personable. He arrived at 9:50 (was scheduled from 9-12), came in and inspected everything. He went about his work as quietly as one can working with metal and he completed his work at 10:40. Not only did he replace the broken spring, he replaced the other spring and he changed out all of the metal rolls for the harden nylon ones to make the door operation quieter. When I was a Field Supervisor, if Angelo working as one of my techs, I would have him train new hires and/or make him my Lead Tech. Top marks!+2 Posted on Google Phil Zona 146 days ago Trustindex verifies that the original source of the review is Google. Definitely recommend these folks. Angelo, our tech, showed up first thing and had our opener installed in about an hour. He showed us how to use it and everything is working great, he did an incredible job. Rates are super reasonable and they had a number of different scheduling options. Overall really good experience. Posted on Google Kevin Radcliffe 147 days ago Trustindex verifies that the original source of the review is Google. Technician Angelo was highly knowledgeable and cool as ever! He assessed and informed me of my problem and quickly fixed it. Now my wife can stop with the death stare because of how she had to pull into the garage! GD&M has a high skilled person on their staff! Posted on Google Carl Jensen 150 days ago Trustindex verifies that the original source of the review is Google. Angelo did a great job tuning up both of my garage doors. He was friendly, thorough, and very efficient! Posted on Google roland alston 150 days ago Trustindex verifies that the original source of the review is Google. Five star service. I called Garage Doors & More to get a follow up on a previous garage door tune up. Expected to get the usual finger pointing, but their customer service rep sent a tech out to my home early next day. His name is Alvin. He was timely, professional, experienced, and highly customer-focused. Alvin identified and quickly fixed my noisy garage door problem. Not only that, he explained how to prevent the problem from happening again. Kudos to Alvin for his excellent service. Definitely ask for Alvin when you request a service call from Garage Door & More. Posted on Google Tracy Turner 151 days ago Trustindex verifies that the original source of the review is Google. Angelo did an amazing job on the new install of our garage doors. He was sufficient, professional and courteous. Posted on Google Richard Brough 151 days ago Trustindex verifies that the original source of the review is Google. Thanks again Alvin; especially for going above and beyond yesterday; sincerely appreciated. Posted on Google Danielle Wideman 153 days ago Trustindex verifies that the original source of the review is Google. Jerson was very nice and helped me with my garage door opener and explained how it works . North Charlotte area Posted on Google QueensLiveOn LM 157 days ago Trustindex verifies that the original source of the review is Google. I was extremely please with the service received and customer service from Alvin. Alvin identified the problem and also made other recommendations for items that could be potentially impacted in the future. Alvin was able to resolve both concerns during the service call. Posted on Google Aman Mehmood 157 days ago Trustindex verifies that the original source of the review is Google. Alvin provided a great experience and got my garage door working again flawlessly. Also provided lots of advice and tips that were very helpful. Overall great and seamless experience with Garage Door and More, would recommend Posted on Google Al Duncan 158 days ago Trustindex verifies that the original source of the review is Google. Angelo replaced our garage door - super efficient, really friendly service! Thank you! Posted on Google Eileen Benson 158 days ago Trustindex verifies that the original source of the review is Google. Jerson and everyone at Garage Door and More were very good to work with. We bought a new garage door and they offer one of the best door manufacturer in Clopay at a very competitive and reasonable price. The process was great from the initial visit and quote all the way through installation. They responded to all questions and showed up on time and on the day they said they would. Excellent company to work with. Posted on Google Michelle Graham 158 days ago Trustindex verifies that the original source of the review is Google. Fast and easy service. Posted on Google Paul Mah 159 days ago Trustindex verifies that the original source of the review is Google. We had the equipment repaired. We got fast and courteous service. Posted on Google Dana 163 days ago Trustindex verifies that the original source of the review is Google. Excellent service! Alvin did a great job explaining products, why it was needed, financing options, and how I could ward off future repairs and their costs. I won't hesitate to call again. Posted on Google Jaime Midura 164 days ago Trustindex verifies that the original source of the review is Google. Angelo was informative, professional and easy to work with! He was on time and fixed our garage door sensors very quickly:) Posted on Google Miah357 165 days ago Trustindex verifies that the original source of the review is Google. Angelo did a great job installing my garage door opener. He was quick and professional. He made sure the new equipment was working to my satisfaction before leaving. Great job Posted on Google Laura H 165 days ago Trustindex verifies that the original source of the review is Google. Owen did a great job repairing our garage door. He was very professional and helpful. The repair was quick. I would absolutely recommend this company for your garage door needs. Thanks Owen! Posted on Google Ms V Freeman 165 days ago Trustindex verifies that the original source of the review is Google. Jerson was amazing! He was polite, quick and knowledgeable. Overall an excellent experience! Thank you! Posted on Google Adrienne Elam 166 days ago Trustindex verifies that the original source of the review is Google. Alvin did a phenomenal job. He was knowledgeable, and has excellent customer service skills. He explained the work he was doing. I recommend Garage Door And More for all of your garage door repair needs! Posted on Google Natalie 166 days ago Trustindex verifies that the original source of the review is Google. Angelo fixed our garage door and now it is working perfectly again! Even though I live in a busy area in Huntersville, he came quick and communicated beforehand of his arrival time. I highly recommend him to anyone needing garage door repairs! Posted on Google Ben Stinson 166 days ago Trustindex verifies that the original source of the review is Google. Winston-Salem area service.
Professional.
Courteous. Posted on Google Anita Kulik 166 days ago Trustindex verifies that the original source of the review is Google. Alvin was courteous and professional. He did a wonderful job fixing our door. Posted on Google Irenelle Redfearn 167 days ago Trustindex verifies that the original source of the review is Google. Angelo was amazing! He know what the issues were immediately. Not only was he knowledgeable and professional, he was also friendly and customer service oriented. Great job and thank you so very much!!! Posted on Google Derrick Dabney 167 days ago Trustindex verifies that the original source of the review is Google. Angelo was great! He was able to fix our garage and gave us tips on how to maintain it. I appreciated his professionalism and his patience with us checking our home warranty. Posted on Google T M 168 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez was absolutely amazing! He installed my new garage door with no issues. He answered all the questions that I had. He was definitely a joy to work with. I would surely recommend him for your next garage door needs. Posted on Google bill kimner 168 days ago Trustindex verifies that the original source of the review is Google. Arrived within hours of calling. Quickly diagnosed issue and provided options for fixing. Angelo completed work in a timely and professional manner. Excellent job will call again if needed. Posted on Google Todd Rice 171 days ago Trustindex verifies that the original source of the review is Google. Alvin and Angelo did an amazing job on our garage door. They were on time and very professional. I will recommend them to friends and neighbors! They replaced the seal. The gap in the bottom of the garage door is gone. Posted on Google Jennifer Mantle 175 days ago Trustindex verifies that the original source of the review is Google. Jerson installed my new opener today and took the time to answer all my questions. They even travel great distances to make sure you have what you need. Posted on Google M K 179 days ago Trustindex verifies that the original source of the review is Google. Top tier professional service. The advisor, Jerson Benitez, was so helpful and he completed the job quickly! Thank you! Posted on Google Ray Sharpless 179 days ago Trustindex verifies that the original source of the review is Google. Had the pleasure of working with Mr. Jerson Benitez w/ GD+M on our project. Jerson was very knowledgeable and thorough with explaining the products and services. He was able to complete the project timely and also gave us some options to consider looking forward. Will definitely do business again with GD+M! Thank you, Jerson! S.R. Sharpless Posted on Google scott wood 182 days ago Trustindex verifies that the original source of the review is Google. Alvin was professional and quick to repair my garage door. Posted on Google Jenn E 187 days ago Trustindex verifies that the original source of the review is Google. Alvin provided top notch service. Very knowledgeable and friendly. Highly recommend. Posted on Google Ana Murdock 187 days ago Trustindex verifies that the original source of the review is Google. I highly recommend Garage Door and More for their excellent garage replacement service. The whole experience was smooth and professional.
Special thanks to Jerson Benitez for his patience, kindness, and outstanding expertise. He truly knows what he’s doing and took the time to make sure everything was perfect.
Definitely a great experience—thank you!+0 Posted on Google Louis Baker 188 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez from garagedoormore was very professional and prompt on time. And he explained everything clearly i would recommend him Posted on Google Dayton Watson 189 days ago Trustindex verifies that the original source of the review is Google. Mr. Owen Andersen.. replaced my garage door and removed the damaged door. He was professional, friendly, and arrived within the expected time range! Greatly appreciate you Owen and the lady that called me initially everyone was great! (Invitation homes sent them) Posted on Google Greg Kalakoc 191 days ago Trustindex verifies that the original source of the review is Google. Jerison was quick and professional, did excellent work. Would recommend. Posted on Google Aletha Cherry 193 days ago Trustindex verifies that the original source of the review is Google. Owen was extremely professional, polite and efficient. He seemed knowledgeable of his craft and I would use them again! Posted on Google Tiph C 194 days ago Trustindex verifies that the original source of the review is Google. Owen was very knowledgeable and friendly, he even took the time to change my garage wheels and I appreciate him for that! THANKS Owen🤗 Posted on Google Kary Miller 194 days ago Trustindex verifies that the original source of the review is Google. Garage Door and more did a High Lift Mod to my Garage Door to make room for a Car Lift. I got a fair Price , but the Tech that did the Job, Jerson Benitez was himself at least 6 Stars. Jerson was extremely professional, knowledgeable and his housekeeping during and after job was over the top. He was very friendly and definitely customer driven. Jerson, alone is a reason to do Business with Garage Door and More……. I am extremely satisfied with the job performed. Posted on Google Carl Thompson 194 days ago Trustindex verifies that the original source of the review is Google. Came in the window they said they would and got in fixed the issue and got out within about 20 minutes.Jetson for sure knows what he is doing! Posted on Google Mz B 195 days ago Trustindex verifies that the original source of the review is Google. "Communication with Garage Door and More NC LLC was clear and easy. We were able to schedule our desired day and time and the technician (Owen) called when he was 20 minutes out. He was pleasant, courteous and professional. He diagnosed our issue, gave us our options and had our garage door opener back up and running in no time.". Posted on Google Mary Grace Nasim 195 days ago Trustindex verifies that the original source of the review is Google. Jerson was so kind! He immediately resolved our garage door issue of it being off track AND fixed my remote so I can open and close the door. I would highly recommend Garage Door and More and Jerson Benitez for any of your garage door troubleshoots!
God Bless this company ❤️ Posted on Google Pamela Click 196 days ago Trustindex verifies that the original source of the review is Google. On time-actually early. Knowledgeable. Posted on Google Megan Lambert 201 days ago Trustindex verifies that the original source of the review is Google. Fixed my garage door and now it’s running like butter! Thank you! Posted on Google Kerri Fielder 202 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez was awesome! Very communicative, professional and personable! Would highly recommend this company. Posted on Google charity Thomas 203 days ago Trustindex verifies that the original source of the review is Google. Owen was great he fixed the quick. I appreciate all his help Posted on Google Qays El-Ali 206 days ago Trustindex verifies that the original source of the review is Google. Very professional, polite, and efficient person! Posted on Google Ash Cherry 206 days ago Trustindex verifies that the original source of the review is Google. Owen looked at my garage door and figured out the problem in less than 30 seconds vs. the original vendor who attempted to fix on 2 separate days which took about 10 hours of work. From start to finish, Owen fixed the my Garage door issue in less than an hour. Top Notch! Posted on Google Pam S 206 days ago Trustindex verifies that the original source of the review is Google. Did a great job. Was very knowledgeable about the product. Posted on Google Elmer Crisco 207 days ago Trustindex verifies that the original source of the review is Google. Owen replaced garage door springs and did an outstanding job alone with outstanding personality. Posted on Google S McQuay 208 days ago Trustindex verifies that the original source of the review is Google. Great Posted on Google ibrahim nasher 208 days ago Trustindex verifies that the original source of the review is Google. Owen installed my door he did a good job Posted on Google Jonathan Lazeau 210 days ago Trustindex verifies that the original source of the review is Google. Scheduled and fixed within same day. Very pleased. Thanks, Owen! Posted on Google Tobiah Harvin 210 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez was the technician that fixed my garage door. He was professional and answered all of my questions in a way that I understood. I would highly recommend him Posted on Google Justin Rudolph 214 days ago Trustindex verifies that the original source of the review is Google. Owen did a great job in fixing garage door I highly recommend his services Posted on Google Lauren Engel 216 days ago Trustindex verifies that the original source of the review is Google. Owen was fantastic. Prompt and efficient and explained what he did to fix our garage door opener. Posted on Google Tosha Starr 216 days ago Trustindex verifies that the original source of the review is Google. Jerson did an AMAZING job on my garage door replacement. Everyone was very communicative about the process from the scheduling, to preparing for the visit and the functionality after the repair .Thank you for the great customer service and beautiful repair!+0 Posted on Google Mark Hughes 217 days ago Trustindex verifies that the original source of the review is Google. We had one of the tension springs to break. We put in a claims with our home warranty company. They referred us to Garage Door And More. Our technician Jerson Benitez explain what was broken and what needed to be fixed. Mr. Benitez was very knowledgeable about the garage door parts. He did a wonderful job and we are very pleased. Posted on Google Kendra Thompson 217 days ago Trustindex verifies that the original source of the review is Google. Owen did an amazing job!!! He was very professional and fixed my garage door really fast! Posted on Google Jillian Mourning 220 days ago Trustindex verifies that the original source of the review is Google. Excellent installation experience to replace an old, loud, non-tech friendly operation system to an app-controlled quiet one. Jerson Benitez was my installer and he is timely, professional, and exceptionally friendly+0 Posted on Google Laura Warren 222 days ago Trustindex verifies that the original source of the review is Google. Fantastic! My new garage door and motor was totally redone and installed within a couple hours! Owen was super accommodating and very nice! Highly recommend! Posted on Google Kenton Demetrius 223 days ago Trustindex verifies that the original source of the review is Google. Alvin did a great job installing new springs for my garage. He was very knowledgeable and informative. Posted on Google Doug Caldwell 223 days ago Trustindex verifies that the original source of the review is Google. Alvin did an outstanding job installing my new garage door. He first came out to assess my old setup and walked me through thoughtful, practical options without any pressure. Once I decided to move forward with new doors, he handled the installation efficiently, effectively, and with real craftsmanship.
Throughout the entire process, Alvin was courteous, professional, and clearly takes pride in his work. The finished product looks fantastic, and the whole experience reminded me what it’s like to work with someone who’s truly a pro’s pro. Highly recommend. Posted on Google valerie selkirk 223 days ago Trustindex verifies that the original source of the review is Google. I would highly recommend Jerson from Garage Door and More. Our garage door was broken, I called and the next day they came out and fixed it. Jerson was extremely polite and knowledgeable. He did a great job fixing our garage door with no problem. Posted on Google Lashay 223 days ago Trustindex verifies that the original source of the review is Google. Thumbs up to my service tech Owen. He came is and immediately knew why my garage door was not working. He was. Fast and professional. Highly recommend Gararge Door and more. Posted on Google Cain 223 days ago Trustindex verifies that the original source of the review is Google. Very helpful and quick service. Thanks Owen! Posted on Google Preston Taulbee 224 days ago Trustindex verifies that the original source of the review is Google. These guys did a great job. I was able to get an appointment for the very next day and Owen did a great job explaining all that went into the repair and making recommendations for on-going maintenance. Posted on Google Chardonae Ciarletta 224 days ago Trustindex verifies that the original source of the review is Google. Excellent and really quick service by Owen! Thank you for your speedy service! So glad to have access to our garage door again! Posted on Google Mario Kolev 227 days ago Trustindex verifies that the original source of the review is Google. Jerson arrived promptly and fixed our garage door remote quickly and efficiently. He also recommended necessary upkeep for the garage door wheels, which we will likely hire the business to handle in the near future. I recommend this business for easy solutions. Posted on Google ant hairston 227 days ago Trustindex verifies that the original source of the review is Google. He was awesome came in hot the job fone+0 Posted on Google Chad 229 days ago Trustindex verifies that the original source of the review is Google. Owen provided options for a garage door repair and was professional and efficient! Thanks Posted on Google Roman Sigida 229 days ago Trustindex verifies that the original source of the review is Google. I had a great experience with GARAGE DOOR AND MORE, thanks to Owen's skilled and quick help. He was very kind and helped to solve and sort out all the issues, for which I am very grateful to him, now the issue with the garage door resolved. Posted on Google Joey S 229 days ago Trustindex verifies that the original source of the review is Google. Owen was great! Very personable, polite, professional, and knowledgeable! Thank you Owen and Garage Door and More for the great service. Posted on Google Steven Phillips 229 days ago Trustindex verifies that the original source of the review is Google. Alvin is a very polite, professional, service installer. Very patient with his explanations, options, and price points for each. My parents house needed the service request, so Alvin's calm manner, and not trying to make a hard sell was very much appreciated, especially his answering of all questions from my very senior citizen Mother. Posted on Google Rebecka Sanchez 230 days ago Trustindex verifies that the original source of the review is Google. Great service !
Thank you. Posted on Google Sontaya Mccall 231 days ago Trustindex verifies that the original source of the review is Google. I pray that I am not writing this review prematurely. Owen came to my house on a callback. He was very professional and polite. He fixed my garage door, and I am a happy customer. Posted on Google Brandon Bush 231 days ago Trustindex verifies that the original source of the review is Google. Alvin was great. Called with an ETA and showed up on time, explained the issue prior to repairs. Posted on Google Shannon Wallace 233 days ago Trustindex verifies that the original source of the review is Google. If you’re in the Harrisburg, NC area and need a Garage repair referral. I suggest using Garage Door and More. My garage door system was set up by another company, and they did a horrible job. My car was damaged due to the incorrect set up. The belt was loose and I later learned parts where installed wrong. So I went with Garage Door and More. My technician Owen was awesome. He was friendly, dressed presentable and not looking like he just rolled out of bed. Throughout his time at my home he kept me informed and he went above and behind to make sure all aspects of my garage doors were performing at its optimal capabilities. My doors are so quiet now and just glide when they open and close. It was definitely worth the money. I’ll be using them to have my mother’s garaged tuned up. Posted on Google kia hill 233 days ago Trustindex verifies that the original source of the review is Google. Owen was very friendly and got the installation done very quickly and efficiently. Very knowledgeable about what I needed to make my garage door work better and last longer. 5 stars! Posted on Google Jan Pressley 234 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez was very knowledgeable and was quick to recognize the problem. Posted on Google Yuki Yackanech 235 days ago Trustindex verifies that the original source of the review is Google. Jerson was amazing! I watched him install weatherstripping so quick and did some tune up On my door.
Now I don’t see any daylight coming through and door open/close smoothly and quietly than before.
Very professional. Posted on Google Stefani Essex 235 days ago Trustindex verifies that the original source of the review is Google. Total professional! Posted on Google Jeane Read 235 days ago Trustindex verifies that the original source of the review is Google. Great experience! Owen was awesome, efficient, and got our garage door fixed fast!! Posted on Google Xavier 239 days ago Trustindex verifies that the original source of the review is Google. Owen was phenomenal! Very knowledgeable and kind. Worked fast but was thorough Posted on Google Xander Leyva 241 days ago Trustindex verifies that the original source of the review is Google. I told Jerson I was going to write him the best review ever — and he truly deserves it!
Jerson from Garage Door and More called ahead of time and even asked if he could come earlier, which I really appreciated. From the moment he arrived, he was professional, kind, and extremely knowledgeable. He took the time to explain everything to me in a way that was simple and easy to understand, which meant a lot because garage door repairs can feel overwhelming.
He replaced the main garage spring, the wheel bearings, and the cables, and he completed the entire job in about 30 minutes. The work was done efficiently and with great attention to detail. You can tell he knows exactly what he’s doing.+0 Posted on Google Geoff Kemble 241 days ago Trustindex verifies that the original source of the review is Google. Very pleased with our new garage door and belt drive motor. Tony provided a quote which included a special promotion on the motor. Alvin and Owen were a terrific dynamic duo installation team and Sally and the other office folks were professional and very responsive. Highly recommend Garage Door and More.+1 Posted on Google Jerold Marchmon 243 days ago Trustindex verifies that the original source of the review is Google. Owen did an excellent job I will always use this company for my garage door needs hands down the best and Owen was the best serviceman and very very courteous and reliable on his job and service thanks Owen!!!! Posted on Google Christian Richardson 244 days ago Trustindex verifies that the original source of the review is Google. It was a pleasant experience. Our repairman, Owen, was kind, helpful, and kind informative to all our newest garage opener’s features, leaving it better than it was before. Posted on Google patrick massey 245 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez great job on my repairs very knowledgeable recommend him for your future repair. Posted on Google Reginald Wright 249 days ago Trustindex verifies that the original source of the review is Google. The service tech, Mr. Owen he was very Professional and knowledgeable, A1 service ⭐️⭐️⭐️⭐️⭐️ he done a excellent job. Posted on Google Omer Sohaib 251 days ago Trustindex verifies that the original source of the review is Google. Owen explained everything so simply, and was in an out within 30 mins. Fantastic Service! Posted on Google laiba siddique 251 days ago Trustindex verifies that the original source of the review is Google. Owen did a great job handed and guiding us on the garage door. He was very proficient and kind. Thank you Posted on Google Mark Sewall 252 days ago Trustindex verifies that the original source of the review is Google. Jason Benitez was our technician and was quick, courteous, and very professional. I highly recommend this company and Jason. Posted on Google Tom Nardi 252 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez came out to repair our two garage doors. He knew with in minutes what was wrong with the after a professional inspection. With in 30 minutes he had both doors operating like new and both remotes programmed. Amazing job. High recommend Jerson for the job! Posted on Google Michael Marshall 256 days ago Trustindex verifies that the original source of the review is Google. Excellent service. Jerson Benitez was my technician and he was very knowledgeable and fixed the issue with my garage in a very timely manner. Highly recommend. Posted on Google Fred Kruger 256 days ago Trustindex verifies that the original source of the review is Google. Owen was very professional and his knowledge was helpful in deciding what service we needed. Posted on Google Angela King 256 days ago Trustindex verifies that the original source of the review is Google. Very pleasant young man. Did a great and swift job! Posted on Google Sean Patrick 256 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez was AMAZING. He was professional and explained everything that he did along with explaining what caused the issue that needed repaired. Jarson is truly an asset for GarageDoorandMore…
Whitsett NC Posted on Google Heather Hopkins 258 days ago Trustindex verifies that the original source of the review is Google. Tony went above and beyond to help us when our rental through amh needed the garage door looked at. Posted on Google Jessica Franse 258 days ago Trustindex verifies that the original source of the review is Google. Owen came out to fix a broken spring and some worn out parts on our garage door. He was professional, courteous, and quick. Highly recommend! Posted on Google R R 259 days ago Trustindex verifies that the original source of the review is Google. Jerson, was professional, polite and knowledgeable.
He knew what the problem was right away had the parts to fix the issue and did so in a timely manner.
Would highly recommend Garage Door and More and Jerson to resolve any garage door problems. Posted on Google anka899 n 262 days ago Trustindex verifies that the original source of the review is Google. Great service-on time, efficient, and professional. Posted on Google David Gulley 264 days ago Trustindex verifies that the original source of the review is Google. Owen did an amazing job fixing our garage door. I recommend calling them of you need help. Posted on Google Christy Zachow 265 days ago Trustindex verifies that the original source of the review is Google. Our garage door wouldn't open or close all the way. A technician by the name of Owen came out and immediately found the issue. Within an hour he had replaced the springs, tightened the hinges, and made sure everything was safe and operational. Owen was very professional, knowledgeable, and had a very nice demeanor. He is definitely an asset to your company. I would highly recommend him to take care of your customers garage and door repair needs. Posted on Google Janice Parks 265 days ago Trustindex verifies that the original source of the review is Google. Tony did an amazing job within 30 minutes the most respectful young man in town 🤸🏽♂️🤸🏽♂️🤸🏽♂️ Posted on Google KC Gonzales La Natsarim 266 days ago Trustindex verifies that the original source of the review is Google. Our garage was taken care of in a very timely manner and very professionally. Our service technician was Owen, he was friendly, worked with my very busy schedule and did a great job installing our new door, I had to leave before the job was done and when I returned you could not tell anyone had been working on such a big job, we had a new and working garage and no mess whatsoever. Highly recommended Posted on Google Ashley Norris 268 days ago Trustindex verifies that the original source of the review is Google. As a whole, the process couldn’t have been easier. Scheduling was so prompt and easy, they were extremely punctual, and our tech, Jerson, went above and beyond to make sure everything was fixed and running smoothly. Posted on Google Salome Lopez marin 269 days ago Trustindex verifies that the original source of the review is Google. Excelente Servicio 👏 Posted on Google Steve Prendergast 270 days ago Trustindex verifies that the original source of the review is Google. Tony just came out on short notice and got our garage door opening again in about 15 minutes! He was very professional, explained everything to me, and most importantly - I don't have to lift that door manually any more to get the car out! Posted on Google Anitra Louis 270 days ago Trustindex verifies that the original source of the review is Google. Owen is professional, efficient, and clearly details his repair process. I definitely recommend his services and Garage Door and More. Posted on Google denise sullivan 272 days ago Trustindex verifies that the original source of the review is Google. Alvin the technician who replaced garage spring was professional and exhibited good communication skills.Chris in customer service however dishonest & quoted price incorrectly. Would ask for quote from someone other than Chris . Posted on Google Gabriel Portillo Barrios 272 days ago Trustindex verifies that the original source of the review is Google. Owen did a fantastic job at replacing all broken parts of the garage and making it run like brand new again! Hes truly the best at what he does Posted on Google Brandon 273 days ago Trustindex verifies that the original source of the review is Google. Great experience, repaired the door pretty quickly. Posted on Google Antwain burgess 276 days ago Trustindex verifies that the original source of the review is Google. Jenson did a great job of breaking everything down for me, so I could make the right decision. He was really quick fixing the problem!!!! Posted on Google Robert moring 280 days ago Trustindex verifies that the original source of the review is Google. Owen nice guy.Efficient Posted on Google Kelli Harrold 283 days ago Trustindex verifies that the original source of the review is Google. Owen was the team member that came out to do our repairs. He was so polite, thorough and efficiently tended to our garage door needs. We couldn’t be happier with the repairs that were done. Posted on Google Bruce Turner 284 days ago Trustindex verifies that the original source of the review is Google. Tony Magliocca serviced my residence at 215 Athena Place, Fort Mill, SC on 1/15/26. I'm only citing here 5 stars because that seems to be the highest rating available...If it were available, I'd give Tony 10 'gold' stars !! Posted on Google Corey Pait 284 days ago Trustindex verifies that the original source of the review is Google. Really happy with service and installation. Technician was very knowledgeable, helpful and courteous! Definitely will use again for any future garage door work! Posted on Google telesa Dancy 285 days ago Trustindex verifies that the original source of the review is Google. I had a wonderful techinican! Very polite ! Mo techinican named Tony was the bomb!+0 Posted on Google Will Moore 285 days ago Trustindex verifies that the original source of the review is Google. Jerson from garage door and more was absolutely incredible. Professional and most efficient I’ve experienced with garage door services. Highly recommend. Posted on Google Nicole Wuster 285 days ago Trustindex verifies that the original source of the review is Google. Owen came out to fix my garage door clickers that I hadn’t been able to get working, and he had them fixed within two minutes. He then went above what I expected by completing additional maintenance on my garage door to help it stay functioning properly. Communication was excellent, they kept me informed about arrival times and were even able to move my appointment up. Owen was extremely professional and took the time to show me how to properly sync my garage door clicker in case I ever run into this issue again. Highly recommend! Posted on Google Tia D 285 days ago Trustindex verifies that the original source of the review is Google. I promised I would come back and update my review to 5 stars once my matter was resolved. As such, I’d like to say that Tony is friendly, professional, and fast. Although I had an issue with the initial fix, great customer service makes a world of difference. Garage motor is working wonderfully and it’s nice and quiet. Posted on Google Evertone Siwela (Tone) 286 days ago Trustindex verifies that the original source of the review is Google. I had an outstanding experience with GARAGE DOOR AND MORE, thanks entirely to Owen, who came to my home on January 2nd. From the moment he stepped into my house, Owen carried himself with the highest level of professionalism, courtesy, and respect.
What truly set him apart was how informative and educational he was throughout the entire repair process. He didn’t just fix the issue—he took the time to explain what he was doing, why it mattered, and how the system works. Because of Owen, I now understand simple, practical steps for routine garage door maintenance, which gives me confidence moving forward.
He was patient, polite, and extremely knowledgeable. There was no rushing, no guessing—just calm, expert service delivered with integrity. Frankly, Owen is the kind of employee every company hopes to have.
I strongly believe Owen deserves a salary increase and should absolutely be used to train other staff. He represents GARAGE DOOR AND MORE exceptionally well and elevates the company’s reputation through his work ethic and customer care.
If you’re lucky enough to get Owen, you’re in excellent hands. This is service done right. Posted on Google Taharee Jackson 286 days ago Trustindex verifies that the original source of the review is Google. If I could give Tony 50 stars I would! This man called me 15 minutes in advance of my appointment and showed up early! He was friendly at the front door and made kind conversation, just a sweet man all around! What was ultimately impressive is that I let him to my garage where he immediately spotted my problem, which was broken springs, and I didn't even have to open my mouth to explain what was wrong! He said I know exactly what's wrong with your door and descrbed verbatim the exact issue I was having without my having to say a single word! Now that's a professional who knows his garage doors! He replaced both springs because he explained that they are on a cycle and the other spring would have eventually failed! He reprogrammed and reset my clickers to make sure they both worked and listened attentively to my concerns about the door not working. If I could have given this man a cash tip, a big hug, and 50 stars I would have! If you ever have an issue with your garage door and have zero time to waste, want an absolute expert professional in his craft, and just a good, hardworking man at your house, call Tony! He will not disappoint! Posted on Google Miguel Perez 286 days ago Trustindex verifies that the original source of the review is Google. Owen was my garage door technician and he did a fantastic job. Timely, friendly, professional. Posted on Google depender singh 286 days ago Trustindex verifies that the original source of the review is Google. Amazing experience. Gold star service. Posted on Google Karen Jackson 287 days ago Trustindex verifies that the original source of the review is Google. Garage door was prompted in scheduling an appointment. Jerson Benitez was on time, professionally explained what the issue was, and fixed the issue promptly. Posted on Google Tamara Marshall 290 days ago Trustindex verifies that the original source of the review is Google. Tony was efficient and professional. Triple checked everything to ensure everything worked as designed. Posted on Google Barbara Baugh 290 days ago Trustindex verifies that the original source of the review is Google. Extremely pleased with the service I received. Tony arrived on time, kept in communication with me, and explained everything to me. Tony replaced my garage door opener. He was professional, courteous, and personable. The work was performed quickly and he made sure I had no questions before leaving. I would definitely use this company again should I have a need. Highly recommend! Thank you, Tony! Posted on Google Dave Barraco 290 days ago Trustindex verifies that the original source of the review is Google. Alvin arrived exactly when he promised, immediately diagnosed the problem, and corrected the issue (motor install). Kept the workspace nest and cleaned up any wiring or connectors. Was knowledgeable and carefully reviewed entire door operation sequence with me upon completion of install. Excellent job. Posted on Google Bianca Smith Huckabey 291 days ago Trustindex verifies that the original source of the review is Google. Great customer service Posted on Google Sindhuri Battula 291 days ago Trustindex verifies that the original source of the review is Google. Tony has done a great job, fixing it in minutes.
Thank you Posted on Google Samantha McCrindle 291 days ago Trustindex verifies that the original source of the review is Google. Technician was able to come out next day for service. Tony was very professional, friendly and quick. He replaced a broken spring and serviced both doors. Price was reasonable, I did have a coupon from the HomeMag which helped. Will use this company again. Posted on Google Maurice Concha Sr 292 days ago Trustindex verifies that the original source of the review is Google. We called AHS and were assigned Garage Door & More. Our tech Jerson Benitez was awesome. He explained our issues in detail as well as gave us several options. After our decision, he changed & fixed our rollers as well. Excellent work Mr. Benetiz! Posted on Google Chris Jolly 292 days ago Trustindex verifies that the original source of the review is Google. Tony, the garage door dude came over today and helped me out big-time Posted on Google Brandon Anderson 292 days ago Trustindex verifies that the original source of the review is Google. Today we received service on our garage door. Jerson Benitez was a complete professional providing fast service, swift answers, and a kind and personable demeanor that will have us coming back for more service if needed in the future. If you need any garage door servicing Garage Door & More is the place to go and Jerson is the tech to work with! Posted on Google Me 292 days ago Trustindex verifies that the original source of the review is Google. Owen was knowledable and completed the job quickly and professionally Posted on Google R C 292 days ago Trustindex verifies that the original source of the review is Google. Great service from Tony, who help us replacing the springs in our garage door and gave us good maintenance tips for the whole garage door system. Thanks, Tony. Posted on Google SHARONDA WADE 292 days ago Trustindex verifies that the original source of the review is Google. Excellent service from Owen!! Thanks! Posted on Google Donna Lamey 293 days ago Trustindex verifies that the original source of the review is Google. Owen came out from Garage Doors and More and he was absolutely amazing, professional, courteous, kind and just a wonderful person to work with! I highly recommend this company and of course Owen if you ever need a new garage door and opener! Thanks Owen! 😊 Posted on Google KYRON Taylor 294 days ago Trustindex verifies that the original source of the review is Google. Tony Posted on Google Angel Hickman 294 days ago Trustindex verifies that the original source of the review is Google. Tony was very professional and did an great job, efficient and timely. Posted on Google Paul Kronsburg 297 days ago Trustindex verifies that the original source of the review is Google. Owen from Garage Door and More NC was extremely helpful in his replacing of our garage door motor. He arrived within the time frame that the office gave us. He was very knowledgeable in guiding us as to what we needed and made me feel very comfortable in my decision.
Thank you Owen! Posted on Google Ed Musiol 299 days ago Trustindex verifies that the original source of the review is Google. Owen was professional, friendly and worked efficiently. He diagnosed the problem, explained the various options and proceeded with repair once a decision was made. Everything he needed was on his truck. I would use Garagedoor & More again to work on our doors should the need arise. Posted on Google Ward 299 days ago Trustindex verifies that the original source of the review is Google. Alvin came to our house and fixed the garage door promptly quickly and professionally and gave me lots of tips and tricks. I highly recommend fair pricing and service. Very knowledgeable and on time appointments. Posted on Google N.C. Beam 299 days ago Trustindex verifies that the original source of the review is Google. Professional, respectful, and timely completion of service. Posted on Google Lamia Hanna 299 days ago Trustindex verifies that the original source of the review is Google. It was fast and he was a good repair man I gave him thumbs up Posted on Google LaTarsha J. 299 days ago Trustindex verifies that the original source of the review is Google. Owen was the best, he was fast and efficient. If I ever need services again I will definitely prefer him. He walked me through the steps of things needed and also what he was doing. Hands down Owen is top notch!! Posted on Google Kenneth Bird 299 days ago Trustindex verifies that the original source of the review is Google. Had some garage door work done today. Alvin was my tech. He arrived early in my appointment window as I told the person that scheduled the appointment that I had a doctors appointment, he called when he was about 30 mins away so I knows to look out for him. He took the time to explain to me what he thought the issues were and his plan to correct them. Definitely recommend Posted on Google Jennifer Park 300 days ago Trustindex verifies that the original source of the review is Google. Technician, Owen, was professional, courteous, knowledgeable and he diagnosed and fixed my garage door issues promptly. Thank you for your service! Posted on Google Ben Daniel 301 days ago Trustindex verifies that the original source of the review is Google. Tony did an amazing job. Really knew what he was doing and was very kind and helpful and patient Posted on Google Jarret Contas 304 days ago Trustindex verifies that the original source of the review is Google. Owen was very knowledgeable and didn’t waste any time getting straight to the job. Super respectful and explained everything in an understandable manner! Posted on Google jeff savoie 308 days ago Trustindex verifies that the original source of the review is Google. Alvin did a great job. Very pleased with his performance Posted on Google Arlysa Parker 308 days ago Trustindex verifies that the original source of the review is Google. Great service! Posted on Google Christine Woodie 312 days ago Trustindex verifies that the original source of the review is Google. A week or so before Christmas I expected to have to wait a few days to have my garage door fixed. Within two hours, I had made the call and they were here. Thanks to Owen who did a great job. Super kind and courteous. My new garage door fixer! Posted on Google Timothy Poarch 312 days ago Trustindex verifies that the original source of the review is Google. The employee that was sent was on time and did a great job. Quick and professional. I would definitely recommend this company to anyone needing help with their garage doors. Ask for Tony. Posted on Google Tom Vernarsky 313 days ago Trustindex verifies that the original source of the review is Google. Mersin did a great job diagnosing my garage door opener issues and resolved it quickly. He was friendly, punctual and effective. Posted on Google Cheryl Conway 313 days ago Trustindex verifies that the original source of the review is Google. Tony is my new garage door guy. He puts forth a lot of extra effort and does great work, friendly but very professional. Posted on Google Anne Diaz 314 days ago Trustindex verifies that the original source of the review is Google. Alvin did a great job fixing our springs and bearings on a cold morning! He was quick and professional and got us up and running. Highly recommend. Posted on Google ronitra drakeford 314 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez was great. I had a broken spring and not only dud he arrive quickly, the issue was resolved in about 30 minutes. He had great customer service and if you need any garage work, definitely call this company. Posted on Google Crystal Panico 315 days ago Trustindex verifies that the original source of the review is Google. Owen went above and beyond our expectations. He was on time, found the issue and replaced the motor, safety eyes, track and chain, opener switch and cleaned up after the job. But the biggest thing for us was he had the replacement motor to fix the issue the first time. That’s something that doesn’t happen often these days. 5 stars for sure! Posted on Google Timothy W. Barnes Jr. 315 days ago Trustindex verifies that the original source of the review is Google. Owen did an awesome job fixing our garage door.
He called in advance and showed up exactly when he said he would. Quality of work is exceptional and I would highly recommend. Posted on Google Amanda Council 315 days ago Trustindex verifies that the original source of the review is Google. Jerson came right on time and was kind and respectful. Fixed our garage door quickly. Wonderful service. Very nice guy Posted on Google Charmalynne Downes 317 days ago Trustindex verifies that the original source of the review is Google. My appointment was scheduled for 12/16 and I got a call saying they could come out earlier 12/12. Owen called and let me know he was on his way. He arrived on time and had my garage door up in under 2 hours. Great service and would highly recommend. Posted on Google Danny Camacaro 318 days ago Trustindex verifies that the original source of the review is Google. Thank you Owen. Great service! Posted on Google John Riordan 319 days ago Trustindex verifies that the original source of the review is Google. When I had an urgent matter where I couldn’t get our family car out of the garage due to a broke tension spring, Garage Door and more LLC attended to my situation PROMPTLY and effectively. Chris coordinated the service and Alvin was the technician. Both were friendly, knowledgeable, and professional. My door was fixed the same day it was broken and works great! Thank you! Posted on Google Trent Rumbaugh 319 days ago Trustindex verifies that the original source of the review is Google. Owen was awesome and did a great job. Posted on Google John Riordan 319 days ago Trustindex verifies that the original source of the review is Google. Leaving this review before recieving any service from this company. I'm writing this review just to compliment Garage Door and More's customer service. I was assigned to them via my home warranty company. My home warranty company did not explain that our garage door issue was urgent (our family car was stuck in the garage due to the door spring breaking and we have kids to bring to various schools). Chris, who answered the phone for Garage Door and More, said that our need should have been categorized as urgent and, instead of setting us for a visit next week, as planned, he put me on hold, calleld a tech, and came back to tell me the tech would be out within three hours. That is great customer service and we greatly appreciate it! I'll leave another review after the actual service, which I have high hopes for. Posted on Google Michael Bolling 320 days ago Trustindex verifies that the original source of the review is Google. Outstanding service from Jerson. Straightforward pricing, on time courteous and professional. Highly recommended. Posted on Google Danny Eason 320 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez was a 10 out of 10. He was very professional and on time! I highly recommend this company and his service. He was accurate as well as friendly. Thank you again!!! Posted on Google ki kang 320 days ago Trustindex verifies that the original source of the review is Google. Owen was friendly and knew what he was doing. He fixed in ample amount of time. I was satisfied with what he did. Posted on Google DARONE Mumford 321 days ago Trustindex verifies that the original source of the review is Google. Owen was great and very helpful. Arrived around the time he said and Did the job to perfection in a timely manner. Posted on Google Keyren Corey 321 days ago Trustindex verifies that the original source of the review is Google. Tony provided excellent service that was quick and got the job done to fix the issue.
I will definitely use Garage Door and More again !! Posted on Google Jeff Cosner 322 days ago Trustindex verifies that the original source of the review is Google. Alvin & Owen just completed a repair of my garage door. One of the lift pulley wires jumped leaving an inoperable, crooked door. These two gentlemen were refreshing for several reasons. 1) Excellent communication. They called when enroute. While here, they communicated what they were going to do, etc. 2) Knowledgeable. If you have ever hired a repairman or contractor and seen the look in their eyes when they didn't know what they are doing, you know what I mean. None of that with these gentlemen. Solid, sure, and confident. 3) Pleasant to be around. Honestly, great guys. 4) Most importantly, they got the door fixed and then adjusted all aspects. The door has never operated as smooth and quiet as it does now. Alvin & Owen, thank you, you are a credit to your organization. Posted on Google Helen Rowe 325 days ago Trustindex verifies that the original source of the review is Google. Owen and Alvin came, explained what my door needed. I had a coupon to have a maintenance call, but it needed to be balanced also. they showed me where the cable had a little slack in it. Owen tightened that up w the adjustment, checked out and reset the door to open and fit a little higher in open position. Also lubricated the chain etc…I was very happy w all they did. Very knowledgeable of the door system and just what it needed to bring it back to correct operation. Posted on Google shannon Kalwarovski 325 days ago Trustindex verifies that the original source of the review is Google. 10/10 Posted on Google Jen Bower 326 days ago Trustindex verifies that the original source of the review is Google. Alvin did excellent work on our broken garage door - we appreciate the thorough inspection and 1 year warranty! Posted on Google Jeevan Chand. Y 327 days ago Trustindex verifies that the original source of the review is Google. Alvin was there to repair my garage door and he excellent. Clearly explained what the problem was, quick and clean work! Posted on Google Trisha Johnson 327 days ago Trustindex verifies that the original source of the review is Google. Owen and Jerson were very professional, honest and friendly. They knew exactly what the issue was and fixed my garage door quickly. Posted on Google marc Contreras 328 days ago Trustindex verifies that the original source of the review is Google. Monday, the 1st of December 2 of your associates came to look at my garage door. I’ll tell you,these two guys were on point… they explained everything that they were doing. I asked them questions and they were on point answering without hesitation. Hope the rest of your staff is like Owen and Alvin. Two good guys you have working for you. Keep up the good work…… …….. Marc Contreras Posted on Google Monique Gilbert 329 days ago Trustindex verifies that the original source of the review is Google. Owen and Alvin were great! They fixed the problem with our garage in no time! Posted on Google NORMA WEST 329 days ago Trustindex verifies that the original source of the review is Google. Jerson was excellent. Great representative for your company! Posted on Google Alyssa Sharp 329 days ago Trustindex verifies that the original source of the review is Google. Jerson was excellent. He was friendly, pleasant, and efficient. He fixed our garage door in about 30 minutes. He also called ahead letting me know he was on the way which I always appreciate. Posted on Google Dorine LeCuyer 330 days ago Trustindex verifies that the original source of the review is Google. Owen was very knowledgeable and helpful. Polite young man also. Posted on Google Black Out 334 days ago Trustindex verifies that the original source of the review is Google. Owen was great! He was very knowledgeable about what needed to be done to get our garage door back working. His customer service was impeccable! Posted on Google Janet Adejumobi 334 days ago Trustindex verifies that the original source of the review is Google. Owen was awesome! He came earlier than expected and fixed my garage door opener and freed my car from the garage. We are very happy customers! Posted on Google Kayla Suddeth 334 days ago Trustindex verifies that the original source of the review is Google. Jerson was phenomenal! He was professional, quick, and explained everything thoroughly. He did a great job and was super fast too! Even got our garage working in less than an hour! Posted on Google Jesikah C 335 days ago Trustindex verifies that the original source of the review is Google. Tony nd Owen did a great job Posted on Google Robert Glazier 335 days ago Trustindex verifies that the original source of the review is Google. Garage Door and More personnel did a superb job and clearly explained the needed repairs. Work was done promptly as technicians had all necessary parts and equipment. Posted on Google Dave Bunting 335 days ago Trustindex verifies that the original source of the review is Google. The guys were fast and very friendly. Posted on Google Bessy marilu 336 days ago Trustindex verifies that the original source of the review is Google. Tune up and replace rollers Posted on Google Nikki Stowe 339 days ago Trustindex verifies that the original source of the review is Google. Our technician was very polite and very helpful. He worked quickly and made the entire process easy. I would recommend him to anyone who needed their garage doors fixed. Posted on Google Osneyda Perez 340 days ago Trustindex verifies that the original source of the review is Google. My garage door was not opening or closing, I made a call to get it fixed and garage door and more came out within 3 days. Jerson came by the house right in time and was very well mannered. He quickly took a look at the door and within 20 minutes he had it fixed.
He walked me through the repairs and he had me open and close the garage door, everything was perfect! He did a great job and he was fast too!! Posted on Google nicole W 340 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez was very friendly and communicated all options we had to fix our garage door. He was professional and thorough Posted on Google glenn cole 340 days ago Trustindex verifies that the original source of the review is Google. Alvin,&Owen were very professional quick and fixed the problem effortlessly I would recommend your company in the near future Posted on Google NeOughta Sanders 340 days ago Trustindex verifies that the original source of the review is Google. Alvin + Owen were such a great help. Though they are still working to help, they solved two of my biggest issues which was release my stuck vehicle (inside the garage) and closed the garage door entirely (it had been stuck half open for days). A big thanks to you guys, very much! Posted on Google Mo Jay Bowman 341 days ago Trustindex verifies that the original source of the review is Google. Jerson was great, he communicated well and he was very time efficient! I would recommend him and this company to anyone needing their services! Posted on Google andrew Rosthal 341 days ago Trustindex verifies that the original source of the review is Google. Tony was awesome. Efficient and had to navigate through an unexpected issue to complete the job. Couldn’t have had a better technician repairing my door. Posted on Google Lauren Coley Sawyer 341 days ago Trustindex verifies that the original source of the review is Google. Owen and Alvin were great. They were scheduled to come early when we were trying to rush out the house but agreed to come a little later when asked. Consultation was quick and easy. Great guys! Posted on Google Cassie Halliwell 342 days ago Trustindex verifies that the original source of the review is Google. Owen and Jerson did an incredible job. They showed up on time, worked quickly and were very professional! Highly recommend! Posted on Google Vikalp Agrawal 343 days ago Trustindex verifies that the original source of the review is Google. Jerson and Owen were great to get my garage door replaced. Jerson explained everything well, price was reasonable and he came on time as promised and got the job done smoothly. Posted on Google Tyrone Mercer 343 days ago Trustindex verifies that the original source of the review is Google. Alvin Posted on Google Raenita Wilson 348 days ago Trustindex verifies that the original source of the review is Google. Owen and Alvin were fast and professional. They fixed our garage door issue and it is working like it is brand new. Posted on Google Amy Hardison 350 days ago Trustindex verifies that the original source of the review is Google. Tony did a great job fixing our garage door! Prompt and professional. Posted on Google Zach Lutwick 350 days ago Trustindex verifies that the original source of the review is Google. Tony helped us replace our garage door opener and was great to work with. He was on time, honest and very professional. Highly recommend Garage Door and More Posted on Google Walter Debnam 352 days ago Trustindex verifies that the original source of the review is Google. Jerson Benitez was Excellent my next service I Recommend this technician, I will advertise his good work, thank u very much. Posted on Google It’s Menson 353 days ago Trustindex verifies that the original source of the review is Google. Polite, punctual and did a great job replacing our garage door opener. Posted on Google Evan Lilly 353 days ago Trustindex verifies that the original source of the review is Google. Jerson arrived early and was super helpful. He diagnosed, replaced the door motor and programed remotes. Top notch service. Posted on Google Larry Carthens 354 days ago Trustindex verifies that the original source of the review is Google. Jerson B. was the technician that came out to repair our garage. Jerson gave me the breakdown of what needed to be fixed as well as the cost. He did excellent work in a timely manner and gave me an excellent price. I definitely recommend this company. Posted on Google Eric Whitmire 354 days ago Trustindex verifies that the original source of the review is Google. Alvin was great. Communicated well and was early in scheduled window time. Fixed the door promptly. Posted on Google Jacqueline Macleod 354 days ago Trustindex verifies that the original source of the review is Google. Very courteous and professional Sevices Posted on Google Jen deLeon 354 days ago Trustindex verifies that the original source of the review is Google. Garage Door and More did a great job. Found the problem fixed it quickly and even educated myself about how to keep up on my garage. Jerson was awesome will recommend to family and friends. Posted on Google Anil Villamkandathil 354 days ago Trustindex verifies that the original source of the review is Google. Very professional, patient and genuinely interested in helping the customer. Thank Alvin Posted on Google Ann Peery 354 days ago Trustindex verifies that the original source of the review is Google. Owen and Tony were very professional, fast and so nice...The new garage door works like a charm!! Load more
Opener clicking but not opening? Remote stopped working? Door reversing on its own? Same-day diagnostics and repair on every major brand, LiftMaster, Chamberlain, Genie, Craftsman, and more. For dependable garage door opener repair in Charlotte, NC, our family-owned team has been the local choice for over a decade. Your garage door opener is the part of the system you interact with most, which is also why it’s the most likely component to develop quirks over time. Worn gears, dead capacitors, dirty safety sensors, scrambled remote codes, and aging logic boards are all common failures we see week after week. Our Charlotte opener repair technicians are trained on every major brand and most models going back two decades. We diagnose the actual issue (rather than just throwing parts at it), repair what makes sense to repair, and recommend replacement only when an opener is past the point of cost-effective fixing. If your opener does something that’s not on this list, call us anyway. We’ve almost certainly seen it before. We diagnose and repair openers from every manufacturer that’s been sold in the Charlotte market over the last 20+ years. If you’re not sure what brand you have, the brand label is usually printed on the side of the motor housing or under the light cover. If your existing opener is more than 10–15 years old, modern openers offer features that simply weren’t available when yours was built: We can repair your existing opener, install a smart upgrade kit on a compatible older unit, or replace the opener entirely with a current model. Most opener problems are repairable, and most repairs are worth doing. But there are cases where replacing makes more financial and practical sense: When you call us, we’ll inspect the opener and tell you honestly whether repair or replacement is the better choice. We have no incentive to push you one way. Our goal is to make sure you call us next time, too. The opener has a close-limit setting that tells it where the floor is. If that setting drifts or the downforce sensitivity is too high, the opener will read the floor as an obstruction and reverse. This is a 5-minute calibration fix in most cases. If recalibration doesn’t solve it, the issue is usually a binding door or worn rollers creating real resistance that the opener is correctly responding to. The two photo-eye sensors at the base of the door must be aligned and unobstructed for the door to close. Common causes of blinking sensors: spider webs across the lens, a slightly bumped sensor, sunlight glare, or a wiring issue. Wipe the lenses, check that both green LEDs are solid (one sensor sends, one receives), and confirm nothing is in the path. If they still blink, the sensors or wiring may need to be replaced. Pull the red emergency release cord that hangs from the opener’s trolley (the part that travels along the rail). This disconnects the door from the opener and lets you lift it by hand. Important: only do this when the door is fully closed. Releasing the trolley while the door is open can cause the door to fall, especially if a spring is weak. To re-engage, pull the cord toward the door (away from the motor) until it clicks, then run the opener once, and the trolley will automatically reconnect on the next cycle. If you find the door is too heavy to lift manually, you likely have a broken spring rather than a power issue. If the failure is something simple, a remote, a sensor, or a capacitor, repair makes sense. If the failure is the motor, the logic board, or the gear assembly, replacement is usually the better long-term value, especially given the safety, security, and convenience features in modern openers. We’ll give you our honest recommendation based on what we find. Most garage door remote batteries last 2-3 years under normal use. The button-cell batteries (CR2032 or A23 are most common) are easy to replace yourself: pop the back off the remote, swap the battery, and snap it shut. Wall-mounted keypads have similar batteries, usually 9V or AA. If you’ve replaced the battery and the remote still works inconsistently, the issue is more likely the opener’s antenna, the rolling code memory, or radio interference (LED bulbs, 5G boosters, and some smart-home devices can all cause this). At that point, we’d need to look at it on site. The most common cause of opener noise is the drive type. Chain-drive openers (the most common older style) are inherently noisier than belt-drive or screw-drive units because metal-on-metal chain links generate vibration. If your opener is a chain-drive and it’s gotten louder over time, the chain may need tensioning or lubrication. If it’s a belt-drive that’s gotten louder, the motor gears may be wearing. Sudden grinding or thumping noises can also indicate a stripped gear, a worn trolley, or rollers that have failed and are forcing the opener to work harder. A new belt-drive opener is dramatically quieter than even a tuned-up chain-drive, often the cleanest fix for noise in homes with bedrooms above the garage. 11+ Years Serving the Charlotte Area. Family Owned. Hundreds of Reviews.
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