I called Garage Door and More in a panic. My door would not open with the remote or by disconnecting it to manually open. I had a doctor's appointment early the next morning that I didn't want to miss. This all happened in the early afternoon. I called Garage Door and More (recommended by Angie's List) and explained my situation. Kelly said that she could set an appointment time for me early the next day but she would try and see if she could get someone to come out today. She called me back a short time later and told me she had reached Kori and he should be there in about 30 minutes. Kori arrived, diagnosed the problem and fixed it quickly. I could not be happier with the service I received from Kelly and Kori. I highly recommend Garage Door and More.